Skip to content
ecommon.

WhatsApp Bots & Customer Service

An AI agent that answers every customer within seconds, 24/7 – on WhatsApp, Instagram, Facebook and your site – and guides them all the way to checkout.

Customers don't wait. Neither should your business

A hot lead left unanswered goes cold within minutes. A shopper who asked about sizing and vanished bought from a competitor. We build and run an AI agent that speaks in your brand's voice, replies instantly and handles every conversation from first message to sale.

What your agent does

  • Instant replies, 24/7 – natural, human conversation, no "press 1" menus.
  • Sells without pressure – answers questions, recommends products and moves customers toward checkout.
  • Customer service – order status, exchanges and returns, shipping and FAQs, without loading your team.
  • Abandoned carts and reminders – the right message at the right moment.
  • Filtering and scheduling – keeps only relevant enquiries and books meetings and service calls on its own.
  • Segmented broadcasts – personal messages instead of mass lists.
  • Human handoff – when needed, the chat passes to your team with full context.

Connects to the tools you already use

Shopify, monday, your CRM, Google Sheets, Make and Zapier – orders, leads and conversations land in the right place, with no copy-pasting or duplicate work. One dashboard shows how many enquiries were handled, how many leads were captured and where the value is.

We're with you all the way

No technical knowledge needed. We learn your business, define the tone, build, connect and test – then keep managing and improving the bot over time.

Let's talk about your bot